Thank you for shopping with Gadgen. We are committed to delivering your order safely and on time. Please review our shipping policy below for important information about processing, delivery, and shipping services.

Order Processing

Processing Time

Orders are typically processed within 1 business day after payment has been successfully confirmed.

Shipping Time (United States)

Once your order has been shipped, delivery within the contiguous United States generally takes 1–3 business days, depending on product availability and your delivery location.

Estimated Total Delivery Time

5–11 business days (Processing + Shipping)

Order Cut-Off Time

Orders placed before 5:00 PM (PST) on business days will begin processing the same day.

Orders placed after 5:00 PM (PST), on weekends, or on public holidays will be processed on the next business day.

Shipping Cost

Shipping Method	Estimated Delivery	Cost
Free Standard Shipping	5–11 Business Days	FREE

We proudly offer Free Shipping on all U.S. orders.

Partial Shipments

Some orders may arrive in separate packages if products are shipped from different warehouse locations. If this occurs, you will receive a separate tracking number for each shipment.

Shipping Destinations

We currently ship to:

• All 50 U.S. States, including Alaska and Hawaii

Please note:

• Deliveries to Alaska and Hawaii may require up to 30 business days.

We currently do not ship to:

• P.O. Boxes

• APO/FPO addresses

• International destinations

Shipping Carriers

We partner with reliable shipping carriers, including:

• USPS

• UPS

• FedEx

• DHL

• Regional delivery partners

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Please allow 24–72 hours for tracking information to become available.

Shipping Delays

Although we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Carrier delays

• Severe weather conditions

• High order volumes during holidays and peak shopping seasons

• Unexpected transportation disruptions

While Gadgen cannot guarantee carrier delivery times, our support team is always happy to assist with tracking your shipment.

Tracking Your Order

After your order ships, you will receive an email with your tracking number and carrier information.

If your tracking information has not updated within 5 business days, please contact our customer support team for assistance.

Order Changes & Cancellations

You may request an order change or cancellation within 12 hours of placing your order.

After this period, orders may already be processed or shipped, and we may be unable to make changes.

Damaged Items

If your package arrives damaged:

• Take clear photos of the damaged item and packaging.

• Contact us within 48 hours of delivery.

If approved, we will replace the damaged item at no additional cost.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Shipping charges are non-refundable unless the return is the result of a damaged, defective, or incorrect item.

Contact Us

If you have any questions about shipping or your order, please contact us.

Gadgen

Address:
901 East 45th St. North
Wichita, KS 67219
United States

Phone: +1 (775) 980-2006

Email: help@gadgen.store

Customer Support: Monday – Friday | 24/7 Online Support

Response Time: Within 24–48 business hours

Thank you for choosing Gadgen. We appreciate your trust and look forward to providing you with a smooth, reliable, and enjoyable shopping experience.