Privacy policy

Privacy Policy

Last Updated: August 2026

Welcome to Resoles ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://www.resoles.shop and purchase products from our store.

Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect the following information:

Full Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Information
Order History

Automatically Collected Information

When you browse our website, we may automatically collect certain technical information, including:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Referral Source
Website Interaction Data
Cookies and Similar Technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve website functionality and user experience
Prevent fraud and unauthorized transactions
Communicate important service-related information
Comply with applicable legal and regulatory obligations

Cookies

Our website uses cookies and similar technologies to:

Remember shopping cart contents
Save your browsing preferences
Improve website performance
Analyze visitor behavior
Enhance your overall shopping experience

You can disable cookies through your browser settings; however, some features of our website may not function properly.

Third-Party Services

We work with trusted third-party service providers, including:

Payment Processors
Shipping Carriers
Analytics Providers
Marketing Service Providers
Fraud Prevention Services

These providers receive only the information necessary to perform their services on our behalf.

Payment Security

Your payment security is important to us.

Payments are processed through secure and encrypted payment gateways. We do not store your complete credit card or debit card information on our servers.

We currently support the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Discover
Diners Club
Apple Pay
Google Pay
PayPal

Data Protection

We implement appropriate administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although no method of electronic transmission or storage is completely secure, we continuously work to maintain industry-standard security practices.